PipelineFX provides many avenues to answer customer issues and questions with Qube. It is recommended to first see the PipelineFX Support page Knowledge Base and Forum for information on common issues and questions. PipelineFX can also be contacted via email (preferred) or over the phone.
Knowledge Base
The Knowledge Base provides a list of answers to common questions posed by customers. It is indexed and can be searched as a single webpage.
Forum
PipelineFX features an online forum for discussing Qube support issues, exchanging tips and techniques, and for suggesting improvements to our products.
Email
Send an email to open a trackable support case to PipelineFX Support. Include a detailed description of the problem, and any relevant log files.