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  1. How to troubleshoot problems with drive mapping on Windows

    Verify the job has drive maps (this will be visible under the job internals tab of WranglerView. Look for "drivemap" under the "Job Details" section). Verify the Worker…
    QubeOct 15, 2014
  2. I'm getting "file not available" errors on my Windows jobs

    Most likely, your drives are not mapped correctly on the Worker. Here are some notes on how to make sure your Workers can properly map drives at execution time: The Worker…
    QubeAug 13, 2020
  3. client_drive_map

    Synopsis Each job submitted will include the drive map. If the Worker auto_mount flag is set, the Worker will attempt to map the drive to the server. client_drive_map…
    QubeJan 05, 2015
  4. worker_drive_map

    Synopsis The worker drive map feature, particular to Windows workers, which instructs workers to automatically mount specified drives before they process jobs…
    QubeJan 06, 2015
  5. Render errors that say "file not found." when using UNC paths.

    Our system will automatically map Windows drives based upon whether the jobs and Workers have "auto_mount" enabled. We will detect the maps on the client machine, add any…
    QubeOct 15, 2014
  6. Common Errors & Warnings

    This can also occur when the worker does not have the correct mounted/mapped drives or correct permissions to access files Error: File not found.: Error: Cannot load scene "path…
    QubeFeb 01, 2017
  7. Worker Drive Mounting

    Since the Qube! Worker runs as a service and is independent of the logged in user, it should have machine-centric mounts. The preferred method is NFS static mounts. On Windows, UNC paths are recommended. Make sure that the user that the Worker processes u…
    QubeJan 14, 2015
  8. Drive Mounting: Remote files I access in OS X aren't visible on the Worker

    The problem you describe is caused by a difference between the remote file services available to a logged in user (such as yourself) and those available to the host without anyone one logged in. In this particular case, when we refer to "logged in," we me…
    QubeOct 13, 2020
  9. Cross-Platform Rendering

    facilities: OS-level adaptations, worker-side path translation maps, client-side path translation maps, and "appFinder" jobs. There is a time and a place for each. The details follow: OS…
    QubeFeb 01, 2017
  10. worker_path_map

    Synopsis worker_path_map = "pathA" = "pathB" ... } Specify the path translation map for a worker. Any job that supports path translation (have the convert_path…
    QubeJan 06, 2015