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  1. How to upgrade a supervisor on Linux

    You need to uninstall the older Qube components, and then install the newer ones. No data is lost during the uninstall/re-install. _qubeUninstallSupervisorOrder Uninstalling with a single command-line: The Qube rpm's have the dependencies between the sup…
    Qube 6.4Oct 22, 2012
  2. How do you remove a duplicate "down" host?

    I think you can remove the offending host by using qbadmin and referring to it by the MAC address: qbadmin worker --remove 00:30:48:5A:71:5D If that doesn't worker, you'll need to remove it by name or IP: qbadmin worker --remove LAX-RF-029 If you're lucky…
    Qube 6.4Nov 05, 2012
  3. How to upgrade a worker on Linux

    You need to uninstall the older Qube components, and then install the newer ones. No data is lost during the uninstall/re-install. _qubeUninstallWorkerOrder Uninstalling with a single command-line: The Qube rpm's have the dependencies between the supervi…
    Qube 6.4Oct 22, 2012
  4. How to have the worker service run as a particular user on Windows

    Configure the service to log on a a particular user. This user must be in the local Administrator's group, and the following User Rights Assigments policies must be applied to both the Administrator's and Network Service groups: replace a process-level t…
    Qube 6.4Nov 05, 2012
  5. I can't seem to qbping the Supervisor, even though I know it is up

    Have you checked your firewall settings: Unix: iptables -L…
    Qube 6.4Nov 05, 2012
  6. _qubeUninstallClientOrder

    Uninstalling the Qube Client and GUI The only condition is that the Qube-core is uninstalled last. You can uninstall all other Qube components in any order. The most common order is uninstall the QubeGUI (if installed) uninstall the Qube-core…
    Qube 6.4Oct 22, 2012
  7. My Supervisor install fails before completing

    On Windows, I recommend you try backing out of Qube, uninstalling MySQL, and reinstall Qube. On OS X. You could uninstall MySQL, or you can run the normal installer and make sure to use the Customize option and deselect MySQL before installing the Supervi…
    Qube 6.4Nov 05, 2012
  8. Supervisor won't start because it can't open port 50002

    There is another system which is included on linux by default which directly conflicts with port numbers we use: 50001 50002 50011 If a site is unable to start their supervisor, they may need to disable the hplip service, or they can change their supervis…
    Qube 6.4Nov 05, 2012
  9. How do I get past an installer stuck on the MySQL database install phase?

    The most common reason for this is that there is either a password assigned to the MySQL root user that is stored in the Qube configuration file in an encrypted format, or (Windows only) that the MySQL server has been modified to not use the skip-grant-op…
    Qube 6.4May 22, 2013
  10. How do I run the Supervisor service as some other user?

    In the Services Control Panel, right-click the qubesupervisor service and select Properties from the menu. Click the LogOn tab and then click the radio button to set "This Account" with the proper login and password.…
    Qube 6.4Nov 05, 2012